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FAQ

Frequently Asked Questions

How far is the residence from the ski slopes ? Which slope should I take to leave and come back ?

You can leave and come back to the residence with your skis on ! Les Chalets des Rennes is 50m away from the ski slopes (via the Fontbonne chairlift). You can come back via La Faisandière blue slope.

How far is the residence from the first restaurants/supermarkets ?

The residence is 250m away from the first shops. You will find nearby : Skiset and Sport2000 (ski equipment and sports gear rental/sale), les Bains de Vars (hammam, hair removal, massage, face care), Sherpa (supermarket). The centre of the station is 400m away from the residence.

Is bed and bathroom linen provided ?

Yes, bed linen, towels and cloth are provided. Beds will be made before your arrival.

Which services are included in my booking ? Which are not ? What are the rates for optional services ?

The apartment and ski locker rental, electricity and water consumption, beds made before your arrival, cleaning kit (containing a sponge, a cloth, 6 dishwasher tabs, a multi-purpose product, a cleaning product for the vitroceramic hotplates), cleaning at the end of your stay (except kitchen corner and dishes) and TV access are included in the price.

Optional services :

  • Indoor parking space : 45€/week
  • Baby bed/high chair/mattress rental: 25€/week (upon availability)
  • Raclette/fondue machine rental : FREE (upon availability)
  • Board games/cards/DVD rental : FREE (upon availability)
  • Iron and ironing board rental : FREE (upon availability)
  • Cleaning during your stay : 50€ to 100€ per apartment depending on its size
  • Pets (up to medium sized dogs, ALLOWED ONLY DURING SUMMER) : 45€/week
  • Bakery service : you can come to the reception and order fresh bread and bakeries every day before 6 pm. The Guillestre
  • Bakery delivers the orders from 8 am at the reception.

Where can I leave my ski equipment once in the residence ?

You will have access to our ski lockers, located in the parking level -1. It is forbidden to keep your ski equipment in your apartments or balconies. You can bring your ski shoes in the apartment, but please don’t wear them in the residence, on the wooden bridges and in the apartment, we recommend that you put them on directly in the ski lockers instead.

Do I have a WiFi connection in my apartment ?

You can buy WiFi access in your apartment. The following prices apply :

  • 2 devices : 10€ / week
  • 3 devices : 13€ / week
  • 4 devices : 15€ / week

You can pay directly on your device, using your credit card or Paypal account. An explanatory document will be given to you on your arrival.

Please note that the WiFi access provided is a basic access, you won’t be able to watch streaming videos or download files.

Can I order ski passes ?

Thanks to our partnership with Varstour, you can order ski passes with us when you book your stay. You will find all the prices in the “Prices : Ski passes” section of our website.

I have small children who are beginners in ski/snowboard, what special precautions should I take ?

Please note that some ski lifts, including the Fontbonne chairlift down the residence, might not be accessible to very young children who are beginners in ski/snowboard. You will have to walk a little bit to access the appropriate ski lifts, the closest being the ski lift behind the Ski Soleil residence, or to access the ski centres for the ski lessons.

What is the opening/closing time of the reception for visitors ?

  • SATURDAY 8.00 – 12.00 / 14.00 – 19.30
  • SUNDAY 8.00 – 12.00 / 15.30 – 19.00
  • MONDAY TO FRIDAY 8.00 – 12.00 / 15.30 – 19.00

I will arrive late (after the closing time), how can I collect my keys ?

If you think you will arrive after the closing time, please make sure to contact us as early as possible. We will then put your keys in an envelope, with your name and number of apartment written on it, in a small locker outside the residence, below the mailbox, right next the entrance of the reception. The code opening the locker will be sent to you by email or SMS, so that you will be able to collect your keys at your arrival. Make sure to come to the reception the next morning to settle your file, pay the tourist tax and make your deposit.

How to access the residence ? How to get around ?

Please visit the “Finding us” section of our website :

What is the check-in time ? What is the checkout time ?

Check-in on Saturdays for weekly stays takes place from 16:30-17:00. Checkout takes place between 8:00 and 10:00am the next Saturday.

How much is the tourist tax ?

The tourist tax is 1,50€ per day per adult over 18. It is to be paid upon arrival.

How much is the deposit ? Do you take any money from it ?

The deposit is 350€ for 4-person apartments and 500€ for 6-person and 8-person apartments. We do not take any money from it. An amount will be deducted if we notice any damage or missing element.

Where can I rent my ski/snowboard equipment ?

Thanks to our partnership with Skiset, you will receive a 30% discount if you book your ski equipment with us before your arrival, and a 20% discount if you take your decision once on site. You will find all the prices in the “Prices : Ski rental” section of our website.

Where can I take ski lessons ? Where are the ski schools located ?

Thanks to our partnership with ESI (Ecole de Ski Internationale), you will receive a 10% discount on the group lessons. You will find all the prices in the “Prices : Ski lessons” section of our website.

What are the rental rates for your apartments ? 

You will find all the prices in the “Prices : Apartment prices” section of our website.

If you need to get a custom quote, feel free to contact us.

What furniture/equipment is provided in the apartment ?

  • Hair dryer
  • Kettle
  • Toaster
  • Filter coffee machine
  • Cutlery and cooking utensils
  • Tableware (plates, mugs, bowls, water and wine glasses)
  • Microwave oven/grill
  • Gratin dish
  • Salad bowl and salad spinner
  • Stewpot, pot, pan
  • TV + DVD player
  • Vacuum cleaner, broom, bucket and mop
  • Dishwasher
  • Vitroceramic hotplates
  • Fridge/Freezer

What languages do you speak at Les Chalets des Rennes ?

We can welcome you in French, English, Dutch, German, Italian and Spanish.

Are pets allowed in the residence ?

Pets aren’t allowed in the residence during winter.

Pets (up to medium sized dogs) are allowed in the residence during summer, providing that they and their master adopt a good behaviour. Pets will cost a supplement of 45€ per week.

What payments methods do you accept ?

  • American Express
  • VISA
  • Mastercard
  • Cheques
  • Cash
  • ANCV Holiday vouchers

Where can I park my car ?

You can park your car in our indoor parking (level -2), at the price of 45€ per week. You can also park on the parking P9 above the residence, in front of the bar Tribeca. Please note that you won’t be able to enter the parking if your vehicle is more than 2 meters high.

Is there any swimming pool/hammam/sauna/spa in Vars ?

There is no swimming pool in the ski station. You will find some of Vars’ best addresses for wellness, beauty and spa down below :

  • Hotel – Bar – Restaurant
    Les Escondus
    05560 VARS LES CLAUX
    e-mail : info@escondus.com
    tel : 04 92 46 67 00
    Sauna and Hammam
    Open to outside customers from 10 :00 to 20 :00, by booking only

 

  • Les Bains de Vars
    Residence Les Marmottons (located at the Fournet, at the top of the station)
    05560 VARS LES CLAUX
    e-mail : les.bains.de.vars@orange.fr
    tel : 04 92 44 05 81 / 06 32 37 16 14
    Hammam, hair removal, massages, face care
    Open from 10 :00 to 22 :00 during the winter and summer seasons

 

  • Moments de Bien Être
    05560 VARS LES CLAUX
    e-mail : s.maingre@hotmail.fr
    tel : 06 26 77 59 27 / 04 92 50 23 11
    Ayurvedic massages with oils, hot stones, lymphatic drainage
    Open all year round, by booking only

 

  • Yoga et Massages de Bien-Être
    05560 VARS SAINTE MARIE
    e-mail : julshodgey@gmail.com
    tel : 06 07 00 02 12
    Massage, reflexology, aromatherapy, yoga Hatha Vinyasa (group lessons, individual lessons, training courses)

 

What size are the beds ?

  • 140×190 (double beds)
    80×190 et 70×190 (sofa beds)
    80×190 (bunk beds)
    160×200 (double beds in the luxury apartments)
    140×190 (sofa beds in the studios + 4-person luxury apartments)
    160×200 (sofa beds in the 4-person cabin + 6-person + 8-person luxury apartments)
    80×190 (bunk beds in the luxury apartments)

What equipment do I need for my car ?

You will need snow tires and/or snow chains or socks for your tires. Please follow the safety instructions written on the light panel at the beginning of Vars road.